Talking about Domino's "pizza" in here.... well, let me just say that the worst pizza any forum member makes is better than the best any chain can make. Eating Domino's or Papa John's or whatever is like slumming it. So for me, judging a product like this is to be done against it's peers -- not great pizza as we all know it.
I like in the metro NY region, and these chains don't do as well as they do the further you from this region. I expect that is because here we have thousands of independent folks making great pizza's, with the majority of them being Italian American. But even with al that available, sometimes you just want something quick and cheap. And that's what Domino's is.
If I go online right now and order, it is at my door in about 20 minutes on average. Even if I happen to have dough fermenting in the fridge and have all my ingredients, I can't do that in 20 minutes from the time I decide I want a pizza.I can't even heat my oven in 20 minutes. And as far as cost, I can't make a pizza for what they charge. Well, I can but I don't. If I were to constrain myself to the cost of what their pizza costs, mine wouldn't taste as good as theirs.
Franchises are supposed to be uniform, but the reality is there are good stores and bad ones. Yeah, they get the ingredients from the corporation and follow the same process, but how fresh those ingredients are, how much of those ingredients you get, etc is variable depending on the store. And of course store cleanliness and sanitary practices play a part too. I can tell the store I use is above average.
I am a fan of the redesign. It is an improvement in taste. I used to prefer Papa J's and now this is the top in my opinion. Is it a great pizza against the field of a pizza made by us, or an independent who has been making pizza's for 40 years? No. But in comparison to it's peers, it is impressive.