PFT, as usual another thought provoking post. Sorry to hear about your screwed up delivery! About 4 months ago I had a similar experience when ordering caputo rosso. My experience ended with a bag of caputo rosso being delivered to me pretty badly damaged. It was shipped from chefs warehouse, 30 for the product 30 for shipping. They did a good job packing the flour but the styrofoam cooler type thing they packed it in broke and infiltrated the product. After several attempts to remedy the situation with NO response whatsoever, my trusty amex card reversed the charges. I was able to salvage about 20 pounds of the flour that I considered to be not contaminated and perfectly good to use. Not my favorite way to obtain a sample, but it was enough to figure out that this flour held no promise to produce the crust that I and maybe we are looking for. Believe me, I had the exact hope that you may still have for it too, but it did not deliver. At least for me. In fact I disliked its performance so much that I put it down and still have about half of it left. I started to use it just like I was using straight pizzeria and bread flour/pizzeria blends which I thought would be a logical place to start. For whatever reason It just wouldn't hold standard amounts of water ie:62% the dough was a wet mess. I repeated and reduced hydration to under 60% and again not good. I could still work with the dough and produce pizza from it but even then it wasn't what I want at all and not very much different than pizzeria. I concluded that it was never going to outperform standard pizzeria or my normal hybrid blends. I thought if anything I would be able to go up in hydration not down. Granted this could be a fluke. It could be that the humidity level of the flour was way higher than normal. I don't know. What I do know that it was so far away from what I wanted that there is still some left, and I have little desire to revisit it. I would be happy to ship it to you if you like. Anyhow, enough about that, I just wanted to outline my experience with it for you to use as you wish. So, this brings me to my point. As usual, your description of your "perfect pie" for you is almost exactly like mine. I can make a very authentic Neapolitan pizza in my oven with all the right ingredients, cooked at the right temp, fermented correctly with natural yeast, and believe me I love it, once in a while. It can be very succulent, delicate and amazing when you get it right and I am glad that I can attempt to produce it when I want to. I am by not a master of the style, but like to think that I can hold my own. I truly believe that it is the most challenging type of pizza to make, and that in itself is why folks like yourself, myself and others chase it down, figure it out and get it done without respect for time or money. I think it was an amazing journey to be able to get to this point and have learned so much on the way. Part of what I have learned is that Naples style pizza is not my favorite style of pizza. Heck, to be honest, I have never been to Naples, so why did I try so hard to duplicate a product I have never had? I covered that above. So I have had the same reaction from family,friends and self as you have. They of course think the Neapolitan style pizzas are great, but like the "artisan" style pie you refer to better, and also as the best they've had. So I have changed my thinking as you have yourself, and given up on Neapolitan style, and with it the flour and outrageous heat that goes with it. The 90 second barrier has almost been forgotten. Now I just make what I am in the mood for and usually that is an artisan pizza, made with great care and the best ingredients, it rarely disappoints, and usually excites. I have been using a larger form factor up to 16 inches and the unbromated unbleached version of all trumps along with a small percentage of caputo and couldn't be happier with the results, and others agree. Along with the flour the key has been running my oven at about 750-800 instead my previous 900+ for 1 minute pies. They bake for 2-3 minutes and I get a nice crisp that stands up to toppings has a nice char to go with it. Add to that plenty of nice bubbles and a pleasantly soft interior and an amazing flavor, its just what I crave and think you would agree. I just had a large gathering a couple weeks ago with 25 plus people coming by, made 12, 16" pizzas throughout the evening and not a slice to be found. Everyone loved the large form factor and crispy crust. I have to say that trying the all trumps along with the lower heat has been great. I wonder if you might try similar things to reach your target soon. I'd be curious what your results would be. Well, hopefully I gave youback something to think about. I leave you with a picture of my newest piece of pizza equipment that I just got a good deal on at my local HD. No more splitting by hand. Winter caught me of guard last fall! -marc