I'm going to purchase the new spiral hook regardless of the excuses KA has given. I have the KA model which has the lift bowl and is 325 watts. 5 quart bowl. True its not as powerful as the commercial KA models but, I don't mix more than 2 pies at once. Sure if you are going to mix 10 cups of flour at once it would'nt be good, but for us smaller batch mixers I feel it should work fine. KA customer service just want us all to buy another mixer. I will report back when I get the spiral hook and how it works with some pics... Its also funny but another note, on KA's website they only sell now lower end models which don't have the lift bowl-- you have to step up to the 3 commercial models where the bowl now lifts.. I guess mine was one of the last of this line which provided the lift bowl...pft...those pics of your pies are still amazing!