Norma,
Do you normally sell reheated slices of your preferment Lehmann pizzas and the regular Lehmann pizzas after two hours and, if so, would you or your taste testers, or even customers, characterize the crust as being cardboard-like?
Also, can you list the positives and negatives of the latest crust from your perspective and those of the taste testers? A one-day dough is a challenge, especially compared against what you have been doing for the last couple of years or so, but I'd like to see if there are ways of improving upon your maiden effort with the Occident flour. It might well be that other flours are better or possibly there are other changes that might be made to achieve a better product.
Peter