We've got a few Sbarro's close enough to me to be semi-convenient and I've eaten at various ones throughout the country. I visit a certain one of our local stores regularly because it's the best Sbarro's I've eaten and I could tell there was something a little different. Anyway, in talking with the guy working the line, I mentioned what I thought about his pizza and he said, "We follow the recipes very closely here and don't take shortcuts. We lead our region in sales."
I said, "Oh yeah? I can easily believe that."
He said, "Well, we follow them pretty closely. We do some things here a little differently."
I decided to push it a little. "Like what?"
He answered, "We don't use any malt. That stuff tastes nasty. And we add sugar to the dough."
I started to ask what kind of flour or mix and get him to elaborate on the added sugar and fermentation, then he added, "But our cheese is the best part."
I went with that and asked him what kind of cheese they used and he said something to another employee I couldn't make out, then he walked off the line and into the back. I thought I may have pushed it too far and was ready to pay for my order when he came back and handed me a 5 lb. cheese box. Sbarro's was the only brand name I could find, but I did see it was 100% whole milk mozz. Anyway, by the time I returned the box to the counter and paid for my order, a couple of chicks had walked up and any conversation with me had totally been overshadowed. Oh well...
I see the guy every time I walk the line, so I'll go by again next week and see what else he'll tell me if you guys are interested.