I've been auditing NYC neapolitan places for a few years now. Motorino is my second favorite. If you go at the right times (yes, even around dinner time) it is possible to be seated immediately. It happens to be in the same location that Una Pizza Napoletana (UPN) was, but is unrelated otherwise. UPN, Anthony Mangieri, moved to San Francisco to reopen, as mentioned above.
I would say the char on that looks a bit unusual, from the slight upskirt shot shown I'd guess the oven was a bit too hot. However, Motorino does tend to be drier than other places, like Keste, lacking the wet center that neapolitan places often have.