I got my blackstone out of the box today. I am not happy so far. Top stone was cracked in half, One of the places to put the legs in was bent out of round and the leg wouldn't go in. The turn table seems warped and doesn't rotate right because it wobbles and the metal side shelf has a big ding / bend in the corner and to top it off literally, the dome has a big ding right on the top of it. They really need some better packaging and quality control, esp now they are starting to sell them in the big box stores (lowes, home depot, sears).
Wow, usually people have one or two of a common set of problems, but you seem to have hit on all of them. That sucks.
FWIW, the big box stores should purchase these by the pallet, which should, in theory, put undamaged ovens into the loading bay of the store. How the employees treat them, though, will remain to be seen. It's possible, though, especially if they leave the ovens on the pallet for a display, that the chances of damage will diminish.
Not that it helps you, though. With that many problems, it sounds like they should send you an entirely new oven.