Author Topic: Blackstone Oven Burner/ Is this a problem?  (Read 285 times)

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Offline pizza mo

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Blackstone Oven Burner/ Is this a problem?
« on: September 24, 2014, 10:17:39 PM »
Wondering if anyone else has this particular situation.  I did a search but could not find where anyone mentioned this.  The burner seems "very loose"  Sort of floppy.  When I roll the oven out across the patio, the burner always flops toward the inside.  I have to get something long and skinny to get the burner upright or the ignitor won't light.  The burner seems to work well once I get it upright, but I tried to find a way to tighten it, but was unable to do so.  Is this normal? 
Thanks.
mo


Offline tommy

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Re: Blackstone Oven Burner/ Is this a problem?
« Reply #1 on: September 25, 2014, 05:02:42 PM »
This seems odd and is likely an issue.

Offline cookingdude555

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Re: Blackstone Oven Burner/ Is this a problem?
« Reply #2 on: September 25, 2014, 10:24:42 PM »
No, this is not normal.

Offline pizza mo

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Re: Blackstone Oven Burner/ Is this a problem?
« Reply #3 on: September 25, 2014, 11:35:45 PM »
Thank you both for answering.  Guess I will be contacting the company. 
mo

Offline RalphR

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Re: Blackstone Oven Burner/ Is this a problem?
« Reply #4 on: October 01, 2014, 07:50:45 PM »
I'm glad you posted your problem.  I have the same problem with my burner.  No problems making pies.  I purchased about 3 weeks ago.  I will be calling the company too.

Regards,
Ralph

Offline pizza mo

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Re: Blackstone Oven Burner/ Is this a problem?
« Reply #5 on: October 02, 2014, 07:08:45 AM »
My husband called them.  They were very helpful.  They emailed him a picture of the bolt(?) that needed to be tightened up.  He did that and says it is fine now.
Mo


 

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