PizzaLuv, you have the new style, call it version 2. Yes the bracket for the rotissiere motor is diff, it is lengthened by adding another bracket and supplying a longer square key so the motor can engage the shaft. I have read the redesign is to put the motor further away from the heat, though I have not read any posts here about motor failures. The way is should be set up is that the metal platter is at the top - most users set it so that it is 3/4 inch above the opening in the front, and you tighten the stop collar to do that. There are two different places to put the stop collar. Many users buy a ball bearing, and put in on the platter shaft, right below the stop collar, put the platter assembly in the BS, then lock the stop collar to get the appropriate height. The ball bearing rests on a metal bracket. Others, and I am in this camp, put the platter assembly in the BS through the first bracket at the top, then put on stop collar on the shaft - it makes it hard to adjust the collar - since you have to reach that area from behind the oven, and it is hard to see what you are doing, but when you do it that way, the collar rests on the bearing that was supplied by BS - which you found loose. See if you can put the bearing back in place, I haven't taken mine apart recently. but would guess that it just presses in. The way to know you have it right is the platter should turn easily by hand ( before you put the square key in).