Interesting story for Lowes customers: I just visited my local store here in Tampa to see if they had stock on the Blackstone Patio Oven. Answer: nope, and they don’t plan to stock them in that (Dale Mabry) store.
I told the Customer Service rep that “no stock” was unfortunate because their price is reasonable at $397 (given Griddle Guru at $369.99 right now). I mentioned that sometimes the stone gets broken in shipping and I would like to refer friends to their store. The CS guy said they could have it in five days and explained that it comes from a warehouse near Washington DC. If the stone is broken, they will just ship another box. Another five days… not that compelling.
Then we got to talking and I mentioned that Blackstone’s oven makes crazy-great pizza. By that time another Customer Service guy comes over. They are both pretty engaging asking how hot it gets, etc. I threw out 800F + and cooks a pie in 1-2 minutes, etc. I mentioned the steaks/chops high temperature searing capability, and I couldn’t really tell if that hit home. Then I mentioned we made 30 pies for a neighborhood party of 50 people in about two hours, throwing pies back-to-back-to-back. One CS guy said “I want one”. The other guy said: “I need to get an oven for display”.
At that point, the “display” guy checked all Lowes locations in the greater Tampa Bay Area – about a dozen stores. According to his computer the big store in Port Richey (about 25 miles away) was the only store with Blackstone stock.
I’ll stop by again in a few weeks just to see what happens.