You have to read the above article first... then my story below will be in context.
A long time ago, when I was a young man in 1976 I was flying on my first business trip, with an oriental gentleman from the far east in the seat next to me. We started up a conversation that carried on over the many hours of the journey. As we got to know each other, he confided in me with what is apparently turning out to be a prophecy.
He said: "The undoing of your western culture will be your constant quest for efficiency. There needs to be jobs for the average, and below par members of your society. You are constantly finding more efficient ways to do their work with automation. You will eventually have an extremely large part of your population unemployed and unemployable. They will be clustered in cities. You will eventually legalize drugs in order to keep them subdued and sidelined. This will not end well for you..."
I have told this story many times over the years. It actually happened. Over the last 6 or 7 years, unemployment has ballooned, and now just recently one type of recreational drug has been legalized in a few states...
Where will this all lead? IMHO people need the satisfaction and meaning of work that contributes to the good of all. Perhaps I am old and old fashioned, but the banter with a waitress or waiter is a thing I look forward to. Punching buttons on an ipad and having a robotized serving tray come to my table is not my cup of tea.