Thank you very much for the update.
I have not heard back from either Papa John's or the FDA. I am used to being snubbed but I usually don't let the matter rest. In fact, it encourages me on to make a pain out of myself. I am thinking of sending new messages to PJ and the FDA to start the process all over again and hope that I get other reps than the ones who responded to my earlier inquiries.
Ingredients lists can be tricky things. It depends on where the ingredients lists are posted. The law does not require the pizza chains to list ingredients lists. But many do because they are pestered by consumers or advocates who have concerns about allergies, gluten intolerance, vegan and vegetarian issues, issues concerning nutrition, GMO issues, additives, and so on. In the case of PJ, I knew early on what was in their pizzas because a PJ corporate employee sent me an internal PJ document showing what was in their various products. If someone did that today, PJ most likely would have fired the person. The employee who sent me the document left the company and PJ went silent for several years thereafter as to what was in their products. When the Food Babe and other food advocacy groups started poking around and writing negative articles about PJ (and other pizza chains as well), PJ loosened the grip and started to open up about what is in their products. I think they knew that bad publicity would go viral and harm them or put them on the defensive. Domino's has always been the most open about what is in their products, with all kinds of documents at its website. I do not recall ever seeing a formal ingredients list from Little Caesars beyond a pizza kit they promoted for fundraising purposes. Pizza Hut used to be very open with their ingredients lists but it has been several years since I last saw a formal ingredients list from PH. But even when an ingredients list is provided, it doesn't have to list the ingredients by predominance. In most cases, this is true but, as can be seen from Papa Gino's listing of ingredients for their Pizza Shell at http://www.papaginos.com/nutrition/ingredients/
, the ingredients are clearly out of order.
As for Leprino's itself, it is as tight lipped as they come. Their website offers little of value to those of us who would like to decipher their products. Even if you call them, as I once did, they will not give you anything unless it looks like you will become one of their customers. You really have to locate and read their patents to get a feel as to what they do in making their cheeses.
As a final observation, one of the things I learned from communicating with pizza chains over the years is that often their customer service employees cannot answer the questions. They can answer the most basic and mundane questions about their pizzas at the consumer level but they cannot, or will not, answer questions of a technical nature, such as questions about their nutrition information.