Yes, I guess you're right... that is
kinda scary. However, I have never really thought of myself as my doctors' "customer" since they have the training which I don't. I believe that a patient should be involved in his or her care, but to insist you are correct and the anesthesiologist is wrong is foolhardy at best.
To put this back in terms of pizza, I have to agree with the other posters who pointed out that taste is subjective and no pizzeria is going to have 100% rave reviews, but
it is the pizzaiolo who is right... it IS his dream and vision and choice of style. If the customer doesn't agree or like the product, he should find a pizzeria that does fit his tastes. I have been known to change banks, insurance companies and doctors because I didn't like the "goods and services" they were selling. Same with pizza. But, I don't tell them all that they were wrong and I was right. What is perfectly fine for Jane Dough may not be right for sourdough girl.
my favorite pizza comes from my kitchen.
I think this is the crux of bicster's "problem" and why he was disappointed with the pizza at Bianco's. He should actually be very proud that he can create a pizza at home which, to his personal taste buds, is better than Chris'. Once you have your own pizza perfected, or at least close to it, other places pale in comparison. Makes it hard to go out with friends for pizza! If you do go out, you seldom like the pizza as well as your own... but, more often, your friends want the evening out to be pizza at YOUR house, instead!
Terry, glad to hear that you've all but killed the ham and pineapple pizza! I also agree that when a customer is wrong or making unreasonable demands, they should be told so, nicely. A lot of corporations (notably the two I worked for) are VERY reluctant to do so.