Author Topic: Pizzeria Bianco  (Read 10254 times)

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Offline Chef_Boy-R-Dee

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Re: Pizzeria Bianco
« Reply #25 on: June 09, 2009, 07:28:02 AM »
I have not tried PB, but I did have Una Pizza Napoletana a few weeks ago. This was suppose to be one of the best in the country. We got two pies, the Margherita and the Bianca. The Bianca was out of this world...the best I've had. The Margherita, on the other hand, was just "very good". I honestly liked mine that I made at home better. But is this due to the 2 years that I've been working on this pie...making dough every week, tweaking, researching, experimenting...pouring my blood, sweat and tears into this endeavor?

IN the end, I'm glad we went...but I was anticipating a life-altering pizza pilgrimage that would make me proclaim, "I see the light!"

Who's right in the end though? The guy behind the counter that made it? Or the person eating it?
« Last Edit: June 09, 2009, 07:42:03 AM by Chef_Boy-R-Dee »
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Offline tdeane

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Re: Pizzeria Bianco
« Reply #26 on: June 09, 2009, 02:24:26 PM »
Sorry, Terry, I didn't mean any disrespect to you folks in other countries... it was merely my way of pointing out one of his basic freedoms in the U.S.... the freedom to say that he doesn't like Chris' pizza.
Don't worry I didn't feel disrespected, I just think that sometimes Americans "forget" that there are plenty of countries that are just as free(or more) than the US. Not to hijack the thread, but that's just a pet peeve of mine. It's his right as a human being, not as an American. ;)

Offline tdeane

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Re: Pizzeria Bianco
« Reply #27 on: June 09, 2009, 02:39:47 PM »
I haven't eaten at Pizzeria Bianco, but I completely agree with Chris`s pizza philosophy. The pictures and videos I have seen of his pizza sure look good and he seems to have uncompromising standards for his ingredients. I just don`t see how it couldn't`t be at least, very good if not excellent. Was it too subtle for you?

Offline pizzaboyfan

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Re: Pizzeria Bianco
« Reply #28 on: June 09, 2009, 02:44:01 PM »
No better way to settle this than to come get a taste of Bianco's pizza in Philly...for a good cause

http://www.alexslemonade.org/special-events/great-chefs-event

He's listed as one of the chef's for this charity event...no lines and no flight to Phoenix

Offline Bill/SFNM

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Re: Pizzeria Bianco
« Reply #29 on: June 09, 2009, 02:54:35 PM »
No better way to settle this than to come get a taste of Bianco's pizza in Philly...for a good cause

http://www.alexslemonade.org/special-events/great-chefs-event

He's listed as one of the chef's for this charity event...no lines and no flight to Phoenix

Is he bringing his oven?
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Offline pizzaboyfan

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Re: Pizzeria Bianco
« Reply #30 on: June 09, 2009, 03:15:51 PM »
Is he bringing his oven?

Osteria, which is hosting the event has a great woodburning oven.

Offline bicster

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Re: Pizzeria Bianco
« Reply #31 on: June 09, 2009, 03:20:57 PM »
I just don`t see how it couldn't`t be at least, very good if not excellent. Was it too subtle for you?

Subtle, muted, along those lines. 

The pies were beautiful, museum quality......if there were such a thing....

The texture and mouthfeel of the crust was superb, but there was no flavor behind it.

Offline bicster

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Re: Pizzeria Bianco
« Reply #32 on: June 09, 2009, 03:24:39 PM »
Who's right in the end though? The guy behind the counter that made it? Or the person eating it?

If you are charging money for your goods/services, the person eating it (paying) is right.  I write that with a bit of caution, however, as this philosophy has infiltrated my profession as well, which is very scary.

Offline Essen1

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Re: Pizzeria Bianco
« Reply #33 on: June 10, 2009, 12:25:53 AM »
If you are charging money for your goods/services, the person eating it (paying) is right.

Sounds like Harry Selfridge to me.
Mike

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Offline sourdough girl

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Re: Pizzeria Bianco
« Reply #34 on: June 10, 2009, 01:33:33 AM »
Sounds like Harry Selfridge to me.

After so many years in the retail food industry and having this "ideology" shoved down my throat even when the customer is WRONG, I have to agree with Mike.  Perhaps bicster could share with us his profession where it is "very scary" that the customer is right?  My curiosity gets the best of me, sorry....

With hours-long lines out the door in the blazing sun, Chris must be doing something RIGHT, otherwise there would be no lines. 

~sd
« Last Edit: June 10, 2009, 02:05:24 AM by sourdough girl »
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Offline tdeane

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Re: Pizzeria Bianco
« Reply #35 on: June 10, 2009, 02:15:37 AM »
After so many years in the retail food industry and having this "ideology" shoved down my throat even when the customer is WRONG, I have to agree with Mike.  Perhaps bicster could share with us his profession where it is "very scary" that the customer is right?  My curiosity gets the best of me, sorry....

With hours-long lines out the door in the blazing sun, Chris must be doing something RIGHT, otherwise there would be no lines. 

~sd
I definitely don't agree with the customer is always right philosophy. If the customer is wrong, I tell them they are wrong.

Offline Chef_Boy-R-Dee

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Re: Pizzeria Bianco
« Reply #36 on: June 10, 2009, 07:21:16 AM »
I'm pretty sure this is related and I think this point should be addressed. The other night I was watching TV and I came across a show called "the Oprah Effect". To sum it up, the show was highlighting the fact that almost all of the products that appeared on her show were instant successes after the show. They had an example of a soap company that sent their products in for two years and the show kept rejecting them. The soap company got a call one day from the show saying "send us products for all of our audience members". The company sent over $15K worth of products. After Oprah talked about the said product and the show ended, the phones lit up at the soap company. Sales went through the roof!

I think the same could be said for Martha Stewart and "The Martha Effect". These shows have the power to transform something small, into a nationwide trend and phenomenon.

So, not discounting the quality or passion of PB and Chris, but, to some degree, has Pizzeria Bianco undergone a transformation due to these shows?

If you are charging money for your goods/services, the person eating it (paying) is right.  I write that with a bit of caution, however, as this philosophy has infiltrated my profession as well, which is very scary.

I would have to disagree with this...After thinking about it, I think it is the person making the product that is right. It's their palate, their product, and their vision. Apizza Scholls in Portland is a very specific style of pizza. It has a good deal of char and explains that "it's not all things to all people". Peter Reinhart's new pizza place in Carolina also states this too. In the end though, it is the customer that will either agree or disagree with the product and use their voting power to have their voice heard.

« Last Edit: June 10, 2009, 07:24:52 AM by Chef_Boy-R-Dee »
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Offline jeff v

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Re: Pizzeria Bianco
« Reply #37 on: June 10, 2009, 09:13:21 AM »
If the customer is wrong, I tell them they are wrong.

You should start with the ham and pineapple!  :P :-D
Back to being a civilian pizza maker only.

Offline Essen1

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Re: Pizzeria Bianco
« Reply #38 on: June 10, 2009, 12:13:27 PM »
I definitely don't agree with the customer is always right philosophy. If the customer is wrong, I tell them they are wrong.

I would have to agree with Terry.

Harry Gordon Selfridge is actually the man who came up with the phrase of "The customer is always right." However, I think that approach is flawed, especially in today's society.

http://positivesharing.com/2006/07/why-the-customer-is-always-right-results-in-bad-customer-service/

But in regards to taste, I don't really think one can argue about taste. You can serve, what some people might consider, the perfect food in a restaurant, there will always people who dislike it. Same goes for music, some like Rock over Jazz, some find Opera more exciting than Blues. In terms of pizza, I'm sure there are some who prefer Pizza Hut over Bianco's pies even if that's hard to believe.
Mike

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Offline scott r

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Re: Pizzeria Bianco
« Reply #39 on: June 10, 2009, 12:18:23 PM »
good call. that music analogy is PERFECTT!

Offline tdeane

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Re: Pizzeria Bianco
« Reply #40 on: June 10, 2009, 01:09:54 PM »
You should start with the ham and pineapple!  :P :-D
Oh, I do. We hardly sell any ham and pineapple anymore.

Offline tdeane

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Re: Pizzeria Bianco
« Reply #41 on: June 10, 2009, 01:13:05 PM »
But in regards to taste, I don't really think one can argue about taste. You can serve, what some people might consider, the perfect food in a restaurant, there will always people who dislike it. Same goes for music, some like Rock over Jazz, some find Opera more exciting than Blues. In terms of pizza, I'm sure there are some who prefer Pizza Hut over Bianco's pies even if that's hard to believe.

Well said.


Offline bicster

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Re: Pizzeria Bianco
« Reply #42 on: June 10, 2009, 05:20:46 PM »
Perhaps bicster could share with us his profession where it is "very scary" that the customer is right?  My curiosity gets the best of me, sorry....
~sd

Anesthesiology resident


Offline sourdough girl

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Re: Pizzeria Bianco
« Reply #43 on: June 10, 2009, 07:25:17 PM »
Anesthesiology resident

Yes, I guess you're right... that is kinda scary.  However, I have never really thought of myself as my doctors' "customer" since they have the training which I don't.  I believe that a patient should be involved in his or her care, but to insist you are correct and the anesthesiologist is wrong is foolhardy at best.

To put this back in terms of pizza, I have to agree with the other posters who pointed out that taste is subjective and no pizzeria is going to have 100% rave reviews, but it is the pizzaiolo who is right... it IS his dream and vision and choice of style.  If the customer doesn't agree or like the product, he should find a pizzeria that does fit his tastes.  I have been known to change banks, insurance companies and doctors because I didn't like the "goods and services" they were selling.  Same with pizza.  But, I don't tell them all that they were wrong and I was right.  What is perfectly fine for Jane Dough may not be right for sourdough girl.


my favorite pizza comes from my kitchen.

I think this is the crux of bicster's "problem" and why he was disappointed with the pizza at Bianco's.  He should actually be very proud that he can create a pizza at home which, to his personal taste buds, is better than Chris'.  Once you have your own pizza perfected, or at least close to it, other places pale in comparison.  Makes it hard to go out with friends for pizza!  If you do go out, you seldom like the pizza as well as your own... but, more often, your friends want the evening out to be pizza at YOUR house, instead!

Terry, glad to hear that you've all but killed the ham and pineapple pizza!  I also agree that when a customer is wrong or making unreasonable demands, they should be told so, nicely.  A lot of corporations (notably the two I worked for) are VERY reluctant to do so.

~sd
« Last Edit: June 10, 2009, 07:28:34 PM by sourdough girl »
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Offline robert40

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Re: Pizzeria Bianco
« Reply #44 on: June 10, 2009, 07:45:05 PM »
I visited Pizzeria Bianco prior to the Oprah/Martha Effect. The line started forming at 3.10 pm.  I'm sure their attention boosted business without a doubt, yet long lines existed long before.

Offline bicster

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Re: Pizzeria Bianco
« Reply #45 on: June 10, 2009, 08:18:41 PM »
Yes, I guess you're right... that is kinda scary.  However, I have never really thought of myself as my doctors' "customer" since they have the training which I don't.  I believe that a patient should be involved in his or her care, but to insist you are correct and the anesthesiologist is wrong is foolhardy at best.

To put this back in terms of pizza, I have to agree with the other posters who pointed out that taste is subjective and no pizzeria is going to have 100% rave reviews, but it is the pizzaiolo who is right... it IS his dream and vision and choice of style.  If the customer doesn't agree or like the product, he should find a pizzeria that does fit his tastes.  I have been known to change banks, insurance companies and doctors because I didn't like the "goods and services" they were selling.  Same with pizza.  But, I don't tell them all that they were wrong and I was right.  What is perfectly fine for Jane Dough may not be right for sourdough girl.


I think this is the crux of bicster's "problem" and why he was disappointed with the pizza at Bianco's.  He should actually be very proud that he can create a pizza at home which, to his personal taste buds, is better than Chris'.  Once you have your own pizza perfected, or at least close to it, other places pale in comparison.  Makes it hard to go out with friends for pizza!  If you do go out, you seldom like the pizza as well as your own... but, more often, your friends want the evening out to be pizza at YOUR house, instead!

Terry, glad to hear that you've all but killed the ham and pineapple pizza!  I also agree that when a customer is wrong or making unreasonable demands, they should be told so, nicely.  A lot of corporations (notably the two I worked for) are VERY reluctant to do so.

~sd

It is very important to be an active participant in your care.  Likewise, Dr. Oz and "Dr." House should not be your frame of references for questioning my plan of care.

Anyway, my favorite pizza is my own, more so because it is something I made by hand, not b/c it is the best tasting out there.  The sum of the experience makes it the best.


Offline Chef_Boy-R-Dee

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Re: Pizzeria Bianco
« Reply #46 on: June 10, 2009, 08:50:12 PM »

Anyway, my favorite pizza is my own, more so because it is something I made by hand, not b/c it is the best tasting out there.  The sum of the experience makes it the best.


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Offline Essen1

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Re: Pizzeria Bianco
« Reply #47 on: June 10, 2009, 11:05:36 PM »
Quote
Likewise, Dr. Oz and "Dr." House should not be your frame of references for questioning my plan of care.

I have yet to find a reference from SDGirl that has "House" or "Dr. Oz" in any of her posts. I don't think she was questioning your plan of care but I have to agree with her in the sense that a patient or doctor, such as yourself, should have a close relationship when it comes to individual care and options of treatment.

With that said, I think that the phrase "The customer is always right" doesn't really apply in your field since most of us are not extremely well-versed when it comes to knowing what treatment options are best for us, the common consumer. That would be up to docs like you. And my hat goes off to you since I have the utmost respect for docs, nurses and other medical workers in general.

But whether you're a Anesthesiologist or a home pizza baker, a little bit of self-critique when tasting your own pies or medicine, for that matter, is always a good idea. Too much, though, and it can become an obsession very quickly, hence the need for such a forum like this one.

Happy Baking and putting people to sleep!  ;)

Now...back to the subject at hand.
Mike

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Offline bicster

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Re: Pizzeria Bianco
« Reply #48 on: June 11, 2009, 11:14:04 AM »
I have yet to find a reference from SDGirl that has "House" or "Dr. Oz" in any of her posts. I don't think she was questioning your plan of care but I have to agree with her in the sense that a patient or doctor, such as yourself, should have a close relationship when it comes to individual care and options of treatment.

Happy Baking and putting people to sleep!  ;)

I didnt see anywhere in my post that indicated her specifically.  It was more of a general statement/rant.  I apologize if she took it otherwise.

Offline gabaghool

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Re: Pizzeria Bianco
« Reply #49 on: August 31, 2011, 06:25:34 PM »
Again, old thread, but I have to respond.

A customer ISN'T always right, but if your in business...and you WANT to make money (with few, few exceptions, and Bianco may be one of them) you HAD BETTER make the customer BELIEVE he is always right. The restaurant is a people business.  Unless your product is the VERY BEST (and millions of people know this, not just you) you won't be in business very long.

Just my two cents.