Well, last month our freezer died.... for a unit that is only 4 yrs old it stinks in ice! (we bought it brand new to avoid this problem in the first place -- BTW never buy an "Artic Air") We are so remote its virtually impossible to find anyone to repair it and our only alternative is to load it on a truck and drive it 3 hrs away to the big city to see if it can be fixed.... In the meantime, we've had to put our frozen food 'off site' Since we're a Mom/Pop shop I had a few bags of frozen fruit for my smoothies I made for lunch or dinner.... that we had to toss. Fortunately we didn't lose anything for the restaurant... but still? Plus, our place is so tiny, I wish we could have a walk-in ;-) Next in line to go on us is the Make-line.... we've replaced everything else except that since we bought the business 7 yrs ago, this unit is still going strong... it just doesn't have wheels and it doesn't drain the condensation to anyplace but the bottom of the unit, so we have to mop the bottom out once a week in winter (twice a week in the Summer).
So, we acutely feel the pains of refrigeration nightmares living in a small town.... and I have encouraged my son to consider getting training in Refrigeration HVAC because there is NOBODY in this whole county who can or will service the equipment without paying double for someone to come here from very, very far away... that way if he does take over our business, he won't have to pay the arm/leg to get anything fixed..... SIGH.