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Author Topic: Pizzone Disappointment  (Read 2730 times)

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Offline parallei

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Re: Pizzone Disappointment
« Reply #20 on: May 05, 2016, 09:01:29 AM »
........ but have been worried that even a company with great customer service might be difficult to work with when they're out of the country and shipping is so expensive.

Simone is not difficult to work with.  He is very responsive.

I think my dented oven is quite unusual and we have worked a solution out in less than 24 hours.  If anything, Simone wanted to be overly generous!
« Last Edit: May 05, 2016, 09:07:40 AM by parallei »

Offline Jackie Tran

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Re: Pizzone Disappointment
« Reply #21 on: May 05, 2016, 10:10:11 AM »
That's good to hear Paul!  I hope it gets resolved to your satisfaction so you can bake soon.

Offline APerfectCircle

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Re: Pizzone Disappointment
« Reply #22 on: May 05, 2016, 11:48:17 AM »
Awesome!
I can see that Simone is on top of things with all the posts in this site. Was just expressing concern doing business out of country. I'm sure a lot of folks have this reservation. I have renewed confidence after hearing the updates :D.

Offline pizza party

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  • Location: Florence - Tuscany - Italy
  • The original Wood fired oven most versatile!
    • Pizza Party wood fired pizza oven
Re: Pizzone Disappointment
« Reply #23 on: May 06, 2016, 02:39:50 AM »
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