We had one move in to our neighborhood late last year. I decided to give it a try a couple months ago. The best way I can describe it is a close cousin to Papa John's, but somewhat better than PJ's. As a reference, of all of the major chains, PJ's tends to be the one I will be willing to eat, but I found in recent years PJ's quality is very haphazard and unreliable, at least from the locations near me. So, Sarpino's would work for me if I need something cheap and delivered, but generally speaking, it is also still a chain pizza in quality, as one would expect. I have not physically visited a Sarpino's location, so I cannot convey any comments about their process or ingredients.