The adventure with the preferment Lehmann dough, and my market scale not working right, is still continuing. The service manager has been emailing me, and he thinks my AC adapter went bad. He said I would need to go though the dealer that I purchased the scale from and request a replacement adapter. He said they could ship it from their company, but their policy now is they have to go though the dealer for any parts. I called the dealer I bought the scale from (they do have a place where they repair equipment) and they told me they can’t get in contact with the company that sells the scales. I said I had no problems getting a hold of the company that sells the scales to other places and they are willing to send me another AC adapter, but it would have to go though them. The business I bought the scale from did have their contact number on the bottom of the scale if something went wrong. The dealer I bought the scale from told me basically what I bought was a throw away scale if something went wrong with it and they can’t do anything about it.
Finally the service manager at the company that sells the scales to dealers told me today he is going to send me a replacement AC adapter, but he has to send me a used on that works, because that is the only way to get around the system. I did give the service manager the contact numbers of the dealer I bought the scale from and the place that does repairs for them. The service manager also told me once I get the AC adapter to let him know if it works. What a mess!
Well, luckily my batches of preferment Lehmann dough were okay this past Tuesday. I could tell they were different in how the dough felt, but they made what appeared to be the same pizzas. Thank goodness for that. At least the preferment Lehmann dough is okay to be modified some.
Randy told me on Tuesday that since my kitchen scale is only rated for 6.6 lbs. of weighing, it might not be accurate over that amount. Maybe that is why the preferment Lehmann dough didn’t turn out the same. I did add more preferment than I usually do to the final mix though. At least I know what my dough is supposed to feel like when it is mixed.
Some pictures how some of the pizzas turned out on Tuesday. I guess I will have another week of not having my market scale to weigh my ingredients for the preferment Lehmann dough. If I don’t get the AC adapter, or it doesn’t make the market scale work until later next week, I am going to purchase a new scale.
Steve, Randy, other taste testers, and I tasted some pizzas and they did taste okay.
Norma
